Shipping policy
SHIPPING POLICY
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer Free Standard Shipping on all orders to the United States and Canada.
- Standard Shipping: 7–12 business days.
- Processing Time: 1–3 business days.
Please note that delivery times may vary depending on destination, customs delays, or unexpected logistical delays.
Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at support@trydermapure.com with your name and order number, and we will look into it for you.